Shipping & Returns


Shipping Information

On all domestic and international orders please allow 3-5 days for us to process your order.  All custom orders will be processed within 4 weeks.  

Domestic

We offer a discounted $3 flat rate shipping for all orders.  We ship via Priority Mail.  Please allow up to 3 business days after shipment for your order to arrive.

International

We offer Priority Mail International for delivery within 6-10 business days for a discounted rate of $10.

Easy Returns & Exchanges

Allettare gladly accepts returns or exchanges on all unworn merchandise, with tags still attached.  Returns are free for domestic orders.  Any merchandise that looks like it has been worn will not be accepted, especially panties.  All our panties have tape on the cotton and must not be removed if a return is made.  Please try any bottoms over your own undergarments.  Returns must be made within 14 days from date of shipment for domestic customers and within 45 days for international customers.  Merchandise must be returned in its original packaging, including any tags.  Merchandise that is received after 14/45 days will only be issued as merchandise credit, valid for 90 days.

Refund Processing

Refunds will be issued to your credit card for the value of the merchandise and any sales tax that may have been incurred.  All  refunds will be processed within approximately 7 business days after we received the merchandise. 

Exchange Processing

To return an item, please include your original receipt along with a brief note as to why the item didn't meet your expectations and whether you want to return or exchange for another item.  We take customer feedback seriously in order to improve our products.  Your new item will ship the next day after receipt of original merchandise.  We will notify you if we don't have the item in stock.

Please allow 7 business days for your return or exchange to process.

How to Return Merchandise

Exchanges will be processed free of charge.  A refund for your original merchandise will require all your merchandise in its original condition, along with the Return Authorization Form included in your package.